Terms of Service

The Ivy Track
Last Updated: August 19, 2026

These Terms of Service (“Terms”) govern your access to and use of https://www.ivytrackprep.com/ (the “Site”), the student platform, and the tutoring, college counseling, educational guidance, communications, and related services provided by The Ivy Track (“The Ivy Track,” “Company,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using the Site, creating an account, submitting an inquiry, booking a strategy session, enrolling in tutoring or counseling, or otherwise using the Services, you agree to these Terms.

If you are entering into these Terms on behalf of a student who is under 18, you represent that you are the student’s parent or legal guardian and have authority to accept these Terms on the student’s behalf.

If you do not agree with these Terms, do not use the Site or Services.


1. Company Information

The Ivy Track

Website: https://www.ivytrackprep.com/
Email: [email protected]

Questions regarding these Terms or the Services may be directed to the email address above.


2. Eligibility and Students Under 18

The Ivy Track primarily provides educational services to high school students.

Students under 18 may participate in the Services with the knowledge, authorization, and involvement of a parent or legal guardian. Where a student is under 18, the parent or legal guardian is responsible for entering into the service arrangement, approving applicable fees and terms, and complying with these Terms on behalf of the student.

The Services are not directed to children under 13, and we do not knowingly offer accounts or collect personal information directly from children under 13.


3. Services Provided

The Ivy Track provides personalized educational services that currently include:

3.1 SAT Tutoring

SAT tutoring may include:

A Skills Diagnostic

One-on-one tutoring

A Target Strategy Roadmap customized to the student

Weekly assignments and practice

Official-style practice questions

Skill and timing analysis

Score and progress tracking

Access to applicable student dashboard features

Scheduling and session management

SAT tutoring plans are assembled based on factors such as the student’s starting point, target score, test date, available preparation time, school schedule, activities, and other relevant commitments.

Tutoring sessions are generally conducted one-on-one through Google Meet.

3.2 College Counseling

College counseling services may include, depending on the student’s selected plan:

Early academic and application guidance

Course and extracurricular planning

College list strategy

Main application counseling

Personal statement development

Supplemental essay counseling

Common Application guidance

Activities and honors section development

Interview preparation

Recommendation strategy

Scholarship and honors-program essay guidance

BS/MD and BS/DO application counseling

Combined medical program application strategy

The exact scope of Services provided to a student is determined by the plan agreed upon with the family.

3.3 Customized Plans

Plans may be customized rather than sold as identical packages to every student.

The scope, schedule, price, guarantee eligibility, deliverables, and other student-specific terms may be described in a separate written quote, plan, agreement, or communication provided to the family before Services begin.


4. Free Strategy Sessions

The Ivy Track may offer a free introductory strategy session.

A free strategy session is intended to discuss the student’s goals, timeline, needs, and potential fit with The Ivy Track. Booking a strategy session does not require the family to purchase Services.

If you are unable to attend a scheduled strategy session, you should reschedule using the applicable confirmation link or contact The Ivy Track as soon as reasonably possible.


5. Accounts and Platform Access

Certain students or families may receive access to an online account or student dashboard.

You are responsible for:

Providing accurate account information

Maintaining the confidentiality of login credentials

Using the account only for the enrolled student and their family

Promptly notifying us if you believe an account has been accessed without authorization

Account access, practice questions, reports, assignments, roadmaps, and other platform materials may not be shared, published, resold, or redistributed outside the enrolled student’s household except with our written permission.

We may restrict or suspend an account that is being misused or used to redistribute proprietary materials.


6. Pricing, Fees, and Payment

6.1 SAT Tutoring

Current published SAT tutoring pricing ranges from:

$1,250 for 20 hours

$2,400 for 40 hours

$3,450 for 60 hours

Pricing follows a sliding scale based on the size of the tutoring package. Custom hour totals may be priced according to the applicable rate structure.

6.2 College Counseling

Current published college counseling pricing includes:

$600 for the Main Application package

$80 per hour for supplements-only counseling, generally budgeted at approximately 1.5 hours per school

Comprehensive counseling packages ranging from approximately $1,200 for 15 sessions covering 5 supplemental schools to $3,000 for 40 sessions covering 20 supplemental schools

BS/MD, BS/DO, Early Guidance, and other customized counseling arrangements may be quoted based on the scope and component hours required.

6.3 Written Quotes

The applicable fee and scope of a student’s package will be communicated before the family agrees to begin paid Services.

Pricing quoted for a specific package is considered the applicable price for that package unless otherwise agreed in writing.

The Ivy Track does not offer discounts, promotional pricing, or price matching unless expressly stated otherwise in writing.

6.4 Payment Arrangements

Payment terms and payment methods are arranged directly with the family.

The Site does not collect or store payment card details.

Any payment timing, installments, or other payment arrangements applicable to a particular family will be communicated separately as part of the student’s plan or agreement.


7. Scheduling, Rescheduling, and Attendance

Sessions are scheduled with the student’s assigned tutor or counselor.

If a session needs to be moved, students or parents should contact the tutor or counselor as soon as reasonably possible. Students may also be able to reschedule by texting their tutor directly.

Specific scheduling requirements, missed-session rules, or notice periods may be established as part of an individual student’s written plan.

Students are expected to participate in scheduled sessions and complete assignments according to their agreed roadmap.

Attendance may also affect eligibility for certain guarantees described below.


8. SAT Score Guarantee

Certain SAT tutoring plans may qualify for The Ivy Track’s score guarantee.

8.1 Eligibility

The published score guarantee applies to qualifying SAT tutoring packages of 40 hours or more, unless different eligibility terms are expressly provided in the student’s written agreement.

The guarantee is included with qualifying packages and is not a separate product.

8.2 Target

The guarantee target is:

A 150-point improvement from the student’s starting score, or a score of 1500, whichever occurs first.

The student’s starting score is determined using the student’s first full-length adaptive practice test on The Ivy Track platform.

Achievement of the target is measured using the student’s best later full-length adaptive practice test completed on the platform during the applicable plan.

The Skills Diagnostic is designed to identify weaknesses and may be more difficult than a standard practice test. It is not used as the starting or ending score for purposes of the guarantee.

8.3 If the Target Is Not Reached

If an eligible student completes the required plan terms but does not reach the applicable target, The Ivy Track will continue qualifying SAT tutoring at no additional tutoring charge through the next official SAT test date.

If the student remains below the target after that test cycle, qualifying additional tutoring may continue through a second official SAT test date.

The guarantee is capped at those two additional test cycles unless otherwise agreed in writing.

The SAT score guarantee is a promise to provide qualifying additional tutoring. It is not a refund of the original tutoring package.

8.4 Student Responsibilities

To remain eligible for the score guarantee, the student must satisfy the requirements contained in their individual plan or agreement, which may include:

Attending scheduled sessions

Completing assigned homework by the required deadlines

Following the agreed preparation timeline

Completing required practice tests or assignments

One late cancellation may be permitted. Additional late cancellations or no-shows may cause the student to lose eligibility for the guarantee.

The student-specific written agreement controls the detailed requirements for guarantee eligibility.


9. College Counseling Guarantee and Refund Terms

Certain Comprehensive College Counseling and BS/MD or BS/DO counseling arrangements may be offered in a standard tier or a separate guarantee tier.

A guarantee applies only when it is specifically included in the family’s written agreement.

9.1 Comprehensive College Counseling Guarantee

Where a guarantee tier is purchased, a refund may apply if the student is not admitted to at least one of the five mutually agreed target schools established with the family during the college-list process.

The applicable target schools must be agreed upon in writing.

Schools added or substituted later do not automatically become part of the guarantee unless The Ivy Track agrees to the change in writing.

9.2 BS/MD and BS/DO Guarantee

Where an eligible guarantee tier applies, a refund may be available if the student is not admitted to any qualifying BS/MD or BS/DO program.

Eligibility for this guarantee may require the student to:

Begin the applicable program in 9th grade

Complete and pass an initial benchmark assessment

Satisfy the requirements stated in the student’s written agreement

9.3 Student Responsibilities

Refund eligibility under an applicable counseling guarantee depends on the student satisfying the agreed requirements, which may include:

Attending scheduled counseling sessions

Completing assigned work on time

Meeting application deadlines

Applying to the agreed programs or schools

Following the application plan developed with the counselor

One late cancellation may be permitted. Further late cancellations or no-shows may void guarantee eligibility.

9.4 Programs Without a Guarantee

A guarantee is not automatically included with all counseling services.

Unless specifically stated in writing, no admissions refund guarantee applies to:

Standard-tier counseling

Main Application counseling

Supplements-only counseling

Any other service that does not expressly include a guarantee

Guarantee-tier pricing may differ from standard-tier pricing.


10. Educational and Admissions Disclosures

Student outcomes depend on many factors beyond The Ivy Track’s control, including:

Student effort and participation

Attendance

Homework completion

Starting academic level

Testing conditions

Application strength

Academic record

Extracurricular involvement

College and university admissions decisions

Policies of testing organizations

Other circumstances outside our control

Except for an express written guarantee described in these Terms or in a student’s individual agreement, The Ivy Track does not guarantee:

A particular SAT score

A specific amount of score improvement

Admission to any college, university, BS/MD program, BS/DO program, or other institution

Scholarships or financial aid

Specific academic outcomes

Any particular timeline for results

Admissions decisions are made independently by colleges, universities, and other institutions.

Testimonials, student results, score improvements, and examples shown on the Site illustrate individual experiences and do not guarantee that another student will achieve the same result.


11. Academic Integrity and Essay Counseling

The Ivy Track provides strategy, brainstorming, structure, feedback, revision guidance, and editing support for college application essays and other student work.

Students remain responsible for their own applications and submissions.

The Ivy Track does not provide a guarantee that any essay, application, or other submission will result in admission.

Students are responsible for complying with the academic integrity, admissions, and application requirements of the schools and programs to which they apply.


12. Technology and Third-Party Services

The Services may rely on third-party technology, including Google Meet, Google Calendar, website hosting, authentication services, email delivery services, and other infrastructure necessary to operate the Site and Services.

We are not responsible for outages, interruptions, delays, or technical failures caused by third-party providers, internet service providers, user devices, or circumstances outside our reasonable control.

We will make reasonable efforts to address material disruptions affecting scheduled Services where appropriate.


13. Acceptable Use

You agree not to:

Use the Site or Services for unlawful or fraudulent purposes

Attempt to gain unauthorized access to an account, server, database, or other system

Interfere with the operation or security of the Site

Introduce malware or malicious code

Scrape or systematically extract proprietary Site or platform content

Copy, republish, sell, or distribute protected educational materials without permission

Share account access outside the enrolled student and authorized family members

Use the Services in a manner that violates applicable law or third-party rights

We may restrict or terminate access for violations of this section.


14. Intellectual Property

The Site, student platform, Target Strategy Roadmaps, Skills Diagnostic materials, frameworks, reports, assignments, question banks, dashboards, templates, written materials, graphics, designs, and other content provided by The Ivy Track are owned by or licensed to The Ivy Track and are protected by applicable intellectual property laws.

Students and families receive a limited, personal, non-transferable right to use these materials solely for the enrolled student’s educational preparation.

You may not reproduce, publish, distribute, resell, sublicense, commercially exploit, or create unauthorized derivative works from these materials without prior written permission.

Practice questions modeled on the digital SAT are provided for educational and study purposes.

SAT is a trademark of the College Board. The Ivy Track is not affiliated with or endorsed by the College Board.

Other trademarks appearing on the Site remain the property of their respective owners.


15. Privacy

Our collection and use of personal information is governed by our Privacy Policy, available at:

https://www.ivytrackprep.com/privacy

The Privacy Policy is incorporated into these Terms by reference.


16. Text Message Communications (SMS)

By providing a mobile phone number and affirmatively opting in to receive text messages from The Ivy Track, you consent to receive SMS or other text communications for the purposes described at the time of consent.

Messages may include:

Strategy session confirmations and reminders

Tutoring or counseling session reminders

Scheduling and rescheduling communications

Student service and account updates

Program-related information

Responses to inquiries

Other transactional or service-related communications

Marketing or promotional text messages will be sent only where the recipient has provided the applicable consent.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For assistance, reply HELP or contact:

[email protected]

After an opt-out request is processed, you may receive a final confirmation message. You will not receive additional text messages unless you later provide new consent where permitted by law.

Consent to receive marketing text messages is not a condition of purchasing Services.

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to your wireless carrier, device settings, network availability, and other factors outside The Ivy Track’s control.

The Ivy Track’s SMS program is intended for individuals 18 years of age or older. If communications relate to a student who is under 18, the parent or legal guardian should provide the phone number, consent to the messaging program, and manage messaging preferences on the student’s behalf.


17. Disclaimer of Warranties

Except for any express written guarantee specifically applicable to a qualifying plan, and to the fullest extent permitted by law, the Site, platform, content, and Services are provided on an “AS IS” and “AS AVAILABLE” basis.

The Ivy Track disclaims all warranties not expressly stated in writing, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Nothing in this section limits an express score guarantee or counseling refund guarantee that validly applies under these Terms or a student’s written agreement.


18. Limitation of Liability

To the fullest extent permitted by law, The Ivy Track will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the Site or Services, including loss of opportunity, loss of data, lost profits, admissions outcomes, scholarship decisions, or testing outcomes.

To the fullest extent permitted by law, The Ivy Track’s total aggregate liability arising from or relating to a particular Service will not exceed the amount actually paid to The Ivy Track for the Service giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.


19. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless The Ivy Track and its owners, team members, tutors, counselors, contractors, and service providers from claims, damages, losses, liabilities, costs, and reasonable legal expenses arising from:

Your misuse of the Site or Services

Your violation of these Terms

Your violation of applicable law

Your infringement of another person’s rights

Unauthorized use or distribution of The Ivy Track’s materials

This obligation does not apply to claims caused solely by The Ivy Track’s own unlawful conduct where indemnification is prohibited by law.


20. Suspension and Termination

We may suspend or terminate access to the Site, student platform, or Services if a user:

Materially violates these Terms

Misuses an account or proprietary material

Engages in unlawful activity

Materially disrupts the delivery of Services

Otherwise breaches an applicable written service agreement

Termination does not affect rights or obligations that arose before termination.

Any financial consequences of ending a student’s individual program will be determined by the terms of the applicable written agreement and any guarantee or refund provisions that apply.


21. Governing Law and Dispute Resolution

These Terms are governed by applicable United States federal law and the applicable state laws governing The Ivy Track, without regard to conflict-of-law principles.

Before initiating formal legal proceedings, you and The Ivy Track agree to make a reasonable good-faith effort to resolve the dispute informally.

Notices regarding a dispute may be sent to:

[email protected]

If a dispute cannot be resolved informally, it may be brought before a court of competent jurisdiction with proper jurisdiction and venue under applicable law.

Nothing in these Terms prevents either party from exercising rights or remedies that cannot lawfully be waived.


22. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational needs.

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Material changes affecting existing families may also be communicated directly where appropriate.

Continued use of the Site or Services after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.


23. Miscellaneous

Entire Agreement. These Terms, the Privacy Policy, and any applicable written student or family agreement constitute the agreement governing use of the Site and Services.

Student-Specific Agreements. Because The Ivy Track offers customized plans, a written student or family agreement may contain additional terms regarding pricing, scheduling, deliverables, guarantees, or responsibilities. Where a student-specific agreement expressly conflicts with these general Terms concerning that student’s purchased Services, the student-specific written agreement will control.

Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

No Waiver. Failure to enforce any provision of these Terms does not waive the right to enforce it later.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. The Ivy Track may assign its rights and obligations as permitted by applicable law.

Headings. Section headings are provided for convenience and do not affect interpretation of these Terms.


24. Contact Us

For questions about these Terms, the Services, scheduling, SMS communications, or your account, contact:

The Ivy Track
Website: https://www.ivytrackprep.com/
Email: [email protected]